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TfGM Route Explorer Survey

If you are aged 16 or over, we would appreciate your feedback about Route Explorer. Your responses will be used to make improvements to this and other online journey planners. The survey will take about 5 minutes to fill in. Your responses will be used for research purposes and processed in accordance with the Data Protection Act by Transport for Greater Manchester (TfGM). If you have any queries about this survey, please contact Ian Davies at TfGM (ian.davies@tfgm.com).

Q1 Where did you hear about Route Explorer (Please tick all that apply)?
 
 
 
 
 
 
Q2
 
 
 
Q2a
Q3
Q4 What type of information were you looking for today (Please tick all that apply)?
 
 
 
 
   
 
Q5
Q6
 
Q7
Q8 Having used Route Explorer, to what extent do you agree or disagree with the following statements:
  Strongly agree   Agree   Neither agree nor disagree   Disagree   Strongly disagree   Don't know  
  The site was easy to use            

  It was easy to find what I was looking for            

  I found what I was looking for faster than I would have anywhere else            

  The site has a clear, uncluttered layout            
 
 
 
 
Q9 To what extent do you agree or disagree that:
  Strongly agree   Agree   Neither agree nor disagree   Disagree   Strongly disagree   Don't know  
  You would use this website again            

  Route explorer provided the information I needed to make the trip            
 
Q10
 
Q11
Q12 Which of these things need improving most about Route Explorer? To help us understand how important each of these is to you, please can you allocate a total of 10 points between the potential improvements below, based upon your preference (For example - if you feel Real time bus information is twice as important as Cost information for journeys, you might allocate a score of 4 to Real time bus information and 2 to Cost information, and split the remaining 4 points over other improvements). You can allocate all 10 points to one improvement if you wish.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

   
Error: Total for Q12 is more than 10
Current total for Q12 is less than 10
Q13 Having seen the Bus route explorer, do you think that you would be:
Q14 Which of the following travel related websites do you regularly use (Please tick all that apply)?
 
 
 
 
 
 
 
 
 
 
 
 
   
 
Q15
Q16
 
Q17 How often do you use any of the following transport methods?
  5+ days a week   3-4 days a week   1-2  days a week   Once a fortnight   Once a month   Between once a month & a year   Not used in last 12 months   Never  
  Bus                

  Train                

  Metrolink                

  Car/Van                

  Bicycle                

  Walk 20+ mins in a single trip                
Q18
Q19
Q20
Q21
Q22

Thank you for completing this survey.

 
   
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