Using Local Link

If you’re a new customer you will need to register before you can book a journey.

Please book your journey at least one hour and no more than seven days before you want to travel.

You may book a single or return journey but if you buy a return, the return part of your journey must be made within 24 hours of the outward journey.

You can book several journeys at one time, up to one week in advance.

You will be picked up within ten minutes either side of the agreed pick up time.

Please pay the driver in cash for your journey.

Please let us know if you need to cancel your journey as long in advance as possible.

Luggage, wheelchairs and mobility scooters

Please let us know if you wish to bring luggage when you book your journey so we can check it can be carried in the vehicle available.

Similarly, please let us know if you have a wheelchair at the point of booking so we can provide a suitable vehicle.

Mobility scooters require at least seven days’ notice and we will require the make and model so that we can check dimensions against available vehicles. If necessary we can conduct a home assessment to confirm your scooter’s suitability for carriage.