Six of Metrolink’s tram stops have been praised under the national ‘Safer Tram Stops’ scheme for light rail networks.
Salford Quays, Exchange Quay, Harbour City, MediaCityUK, Anchorage and Old Trafford have all been awarded Safer Tram Stop status for their low crime rate and safety and security features.
Among the criteria for the award are a low risk of crime and design features such as CCTV, lighting, well-defined stop boundaries, good visibility, a light, spacious environment, anti-vandal measures and clear signage, all of which can deter antisocial behaviour and help passengers using the stops to feel safe.
Passenger surveys used as part of the assessment process revealed that over 80 per cent of those using the stops, including passengers who use the stops after 7pm, felt that personal security was good.
Councillor Roger Jones, Vice Chair and Salford representative on the Transport for Greater Manchester Committee, said: “Reducing crime and antisocial behaviour on Metrolink is always a priority – the safety and security of our passengers is paramount and we want people to feel confident about travelling on the network.
“That’s why we aim to make safety and security features an integral part of tram stop design, and why Metrolink’s Passenger Service Representatives are fully trained to deal with difficult situations and assist passengers when necessary.
“We also work with Greater Manchester Police on the Travel Safe scheme, which provides uniformed Special Constables – some of which are also TfGM and Metrolink staff – to travel on the network. Their presence can be very reassuring for passengers.
“We’ll now be seeking Safer Tram Stop accreditation for more stops across the network to help our passengers feel safe and secure when they’re using the system.”
The Safer Tram Stop award is administered by the Association of Chief Police Officers and is part of the Secured By Design scheme, which also includes the Secure Stations Award for heavy rail stations.