15 May 2017 Metrolink Update - Tram services to operate as normal on Monday

Tram services to operate as normal on Monday.

All tram services are set to operate as normal on Monday morning following a major technical issue on Sunday which affected the network.

This is not an issue Metrolink has experienced previously. Technicians have worked throughout the evening to identify and fix the issue which is believed to have been caused by a component attached to the Metrolink control network sending out spurious communications, which resulted in the safety system correctly shutting down.

Metrolink runs a closed IT network with high levels of security and there is no indication of any form of hacking or cyber attack which would also result in shutting down the system.

Passengers are advised to check the Metrolink website and Twitter feed for the latest updates but a full service is expected to be running as normal.

Danny Vaughan, Head of Metrolink at TfGM, said: "I'd like to apologise once again for the disruption caused on Sunday and to let people know that we have now identified and fixed the problem.

"We have had a team of technicians working hard to resolve the issue and they have done so. 

"Tomorrow morning there will be a full service running across all lines and looking ahead we will conduct a review to look at what lessons can be learnt to avoid this type of issue occurring again."​

News Archive: